A999 bet Terms and Conditions – Essential Reading for Members

1 General Information & Introduction

A999 bet (https://a999bet.app) is a licensed online betting platform offering Sports Betting, casino, and gaming services to users in Bangladesh and other countries. These Terms and Conditions ("Terms") constitute a legally binding agreement between a999 bet and its members.

By browsing the a999 bet website, creating an account, or using any of our services, you are considered to have accepted these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using the platform.

A999 bet reserves the right to update these Terms & Conditions at any time. Changes take effect immediately upon publication on the website, so please check this page regularly.

2 Account Registration & Eligibility

To open an account with a999 bet, the following conditions must be met:

• You must be at least 18 years of age.
• Online betting must be legally permitted in the country or region from which you are registering.
• A valid mobile number and email address are required.
• All information provided during registration must be truthful and accurate.

One Account Policy

Each individual may only hold one account. If multiple accounts are found belonging to the same person, a999 bet reserves the right to close them and forfeit the associated balances. Any attempt to create multiple accounts from the same IP address, device, or payment method will be detected and acted upon immediately.

Update Account Information

If any of your personal details change (such as phone number or email address), please notify a999 bet customer support immediately. a999 bet will not be held responsible for any issues arising from incorrect information.

3 Age Verification (KYC)

A999 bet enforces a strict policy against underage gaming. We may request any of the following documents at any time to verify your age and identity:

• National ID Card (NID)
• Passport
• Birth Certificate
• Driving License

Withdrawals and certain services may be restricted until the verification process is complete. Submitting fraudulent documents will result in permanent account closure and may lead to legal action.

4 Deposit & Payment Policy

You can deposit at a999 bet using the following methods:

• Mobile Banking: Mobile Pay, Nagad, Rocket
• Bank Transfer: Directly to bank account
• Card Payment: Visa & Mastercard

Deposit Limit

• Minimum Deposit: ৳500
• Maximum daily deposit: determined by account level
• Deposits are credited to your account instantly

All deposits are processed in Bangladeshi Taka (BDT). Currency conversion rates apply for payments made in foreign currencies.

5 Withdrawal Policy

The following conditions must be met before withdrawing winnings:

• KYC verification must be completed.
• Minimum Withdrawal Amount: ৳1,000
• Withdrawals can only be made to the same payment method used for the original deposit.
• Maximum daily withdrawal limits apply based on account level.

Processing Time

• Standard withdrawal: 12–24 hours
• Large amounts (above ৳50,000): 24–48 hours
• First withdrawal: Additional time may be required due to the verification process

6 Betting Rules

The following rules apply when placing bets on a999 bet:

Bet Acceptance

• Once a bet is confirmed, it cannot be changed or cancelled.
• If a bet is accepted at incorrect odds due to a technical error, a999 bet reserves the right to void that bet.
• Markets close before a match starts; no new pre-match bets are accepted after that point.

Odds Changes

Once a bet is confirmed, the odds at the time of placement will apply — even if the odds change afterwards. In Live Betting, odds can shift rapidly based on market conditions.

Event Cancellation

If an event is cancelled or abandoned, all related bets will be void and stakes will be fully refunded. In special circumstances (such as a referee decision reversal), a999 bet's market rules will apply.

Maximum Winnings Limit

The maximum win per single bet is set individually for each market. You can find the details on the relevant market page.

7 Bonus & Promotion Terms

A999 bet offers a variety of bonuses and promotions, each with its own terms. The general bonus policy is outlined below:

Welcome Bonus

• Welcome bonuses are available to new members only.
• Up to 100% bonus on your first deposit.
• A bonus code may be required at the time of deposit to claim a bonus.

Wagering Requirements

Bonus funds cannot be withdrawn until the wagering requirements are met. Typically, you need to wager 10–30x the bonus amount. Wagering requirements for specific bonuses Bonus Page here.

Reasons for Bonus Cancellation

• Attempting to claim bonuses from multiple accounts.
• Evidence of bonus abuse or system exploitation.
• Registering with false information.

8 Prohibited Activities

The following activities are strictly prohibited on a999 bet:

• Creating or operating multiple accounts.
• Placing bets on behalf of minors or allowing minors to use your account.
• Match fixing or use of insider information to manipulate betting odds.
• Using software, bots, or automation tools to operate an account.
• Hacking, phishing, or any other form of cybercrime.
• Money laundering or suspicious financial transactions.
• Using a third-party payment account to process transactions.
• Unauthorized use of a999 bet's brand, logo, or content.

9 Account Closure & Suspension

A999 bet may suspend or close an account under the following circumstances:

• Violation of Terms & Conditions.
• Suspicious transactions or signs of fraud.
• Refusing KYC verification or submitting fraudulent documents.
• Extended period of inactivity (over 12 months).
• Court orders or directives from regulatory authorities.

Member's Right to Self-Exclusion

You may close your account at any time by contacting customer support. Please ensure any remaining balance is withdrawn before the account is closed.

Under our Responsible Gaming policy, members can opt for a temporary break (Cooling-off) or Self-exclusion. To learn more Responsible Play View Page.

10 Limitation of Liability

A999 bet is not liable for the following:

• In cases where a bet is missed or delayed due to internet connectivity issues.
• In the event of a third-party service failure (payment gateway).
• Any loss arising from a member sharing their own account credentials with another person.
• In the event of force majeure (natural disasters, war, government restrictions) causing service disruptions.

A999 bet strives to deliver the highest quality of service. However, technical issues or scheduled maintenance may occasionally cause temporary service interruptions.

11 Privacy & Data Protection

A999 bet is fully committed to protecting your personal information. For details on how we collect, store, and use your data, please see our Privacy Policyas outlined.

In Brief:

• Your information is never shared with third parties for marketing or sale purposes.
• All data is protected with 256-bit SSL encryption.
• Information may be disclosed when required by law or upon request by a regulatory authority.

12 Contact & Dispute Resolution

If you have any questions or complaints regarding these Terms & Conditions, please contact us:

• Email: support@a999bet.app
• Live Chat: Available 24/7 on the website

Dispute Resolution

For any dispute, please contact customer support first. The support team will generally provide a resolution within 72 hours. If you are not satisfied with the outcome, you may escalate your complaint to our licensing authority.

These Terms and Conditions are governed by the applicable laws of Bangladesh. Any legal disputes shall fall under the jurisdiction of Bangladeshi courts.